If any of the parts malfunction, a replacement will be sent to you free of charge. This includes but not limited to; Bulbs, Relay Harnesses, Custom Plug N Play Harness, Ballasts, Ballast Igniters. (Does not cover OEM parts).
If you experience a problem with the workmanship of the light(s), please send the light(s) back and it will be fixed accordingly. This includes but not limited to; moisture, faulty LED’s, faulty Halos or Demon Eyes, faulty High Beam function, disconnection or lose shroud. (This warranty does not included any intentional or accidental damage caused by the customer or shipping carrier.
If damage is caused by the customer, lights can be fixed at a labor charge based on the amount of work.
If the lights were damaged by the shipping company, please follow these steps;
- Contact me immediately!
- Take pictures of the damage light.
- Place lights back inside box and pack well.
- Wait for further instructions.
I will file a claim with the shipping carrier (lights may need to be picked up by the shipping carrier).
Customer will be responsible for shipping to our facility for any warranty work. Lights will be shipped back to you by us at no additional shipping cost (Excluding Alaska, Hawaii and Canada).
If a mistake was made upon receiving your lights that was caused by our retro-fitter, we will pay for shipping both ways for your lights to be fixed . (You must contact us within 24 hours to report any problems with your lights. After 24 hours, shipping will be the customers responsibility.)